Privacy Policy

1. Overview & Commitment

At THE ONE SALUTATION, we are committed to respecting your privacy and protecting the personal data you share with us. We collect and process personal data in compliance with applicable Indian data protection laws and global security best practices.

2. Information We Collect

We may collect the following types of information when you interact with our website, browse our collections, create an account, or place an order:

• Contact & Identity: Your full name, email address, phone number, and delivery addresses.
• Transaction Details: Items purchased, order history, coupon codes used, and payment status (note: we do not store full credit card/debit card numbers; payments are processed securely via RBI-compliant payment gateways like Razorpay).
• Account Information: Login credentials, wishlist preferences, and order notes.
• Technical Data: IP address, browser type, device information, and browsing behaviour collected via essential cookies.

3. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

• Processing and fulfilling your jewelry and saree orders.
• Providing automated dispatch updates and courier tracking numbers.
• Authenticating login sessions and securing your user profile.
• Applying exclusive personalized discounts, VIP offers, or coupon benefits.
• Responding to customer support queries, returns, and exchange requests.

4. Data Protection & Security

We implement industry-standard SSL encryption, secure JWT token sessions, and strict database access controls. Your personal details are never sold, rented, or traded to third-party advertisers. Data is shared solely with trusted logistics partners (e.g. BlueDart, Delhivery) to facilitate order shipment and delivery.

5. Your Rights & Choices

You have the right to access, update, or request the deletion of your personal account details at any time. You can manage your profile in your account settings or contact our privacy team at support@unitaire.com.

6. Contact Our Grievance Officer

In accordance with the Information Technology Act 2000 and rules made thereunder, for any queries or grievances regarding data privacy: